Independent pricing guide · facts checked 2026-07-11
Goodcall pricing,
caps and all.
Goodcall’s pricing looks simple — three flat tiers, unlimited minutes. The meters are just somewhere else: unique-customer caps with $0.50 overage, and call-data retention that ranges from 7 days to unlimited depending on what you pay. Here’s the whole picture, verified July 2026.
Goodcall charges per AI agent: Starter $79/mo, Growth $129/mo, Scale $249/mo (15% off annual: $66/$108/$208). Minutes are unlimited, but each tier caps unique customers per month (100/250/500, then $0.50 per additional customer) and caps data retention (7 days / 30 days / unlimited). Team size and logic flows also scale by tier.
THE FULL PRICE LIST
Goodcall plans, broken down.
| Plan | Price | What you get |
|---|---|---|
| Starter | $79/mo per agent ($66 annual) | 100 unique customers/mo · 1 logic flow · 3 team members · 7-day call & customer data retention |
| Growth | $129/mo per agent ($108 annual) | 250 unique customers/mo · 3 logic flows · 9 team members · 30-day retention |
| Scale | $249/mo per agent ($208 annual) | 500 unique customers/mo · 25 logic flows · 50 team members · unlimited retention |
| Enterprise | Custom quote | Custom integrations, SLA support, dedicated account manager |
Verified 2026-07-11 from goodcall.com/pricing. All tiers: unlimited minutes and tokens; overage $0.50 per unique customer beyond the cap; annual billing saves 15%.
Add-ons, overage, and the fine print
- Overage: $0.50 per unique customer beyond your tier’s monthly cap
- Additional AI agents: each priced at the plan rate (pricing is per agent)
- Annual billing discount: 15% (Starter $66 · Growth $108 · Scale $208)
- Free trial available
WHAT THE PRICE COVERS
Included — and not.
What’s included
- Unlimited minutes and tokens — no per-minute or per-call charges
- 24/7 AI answering with a no-code logic-flow builder
- SMS workflows and integrations (calendar, CRM, Zapier)
- Team members and directory contacts (3/9/50 by tier)
What’s extra or missing
- Call and customer records beyond your retention window (7 days on Starter, 30 on Growth)
- Unique callers beyond the cap — each new caller past 100/250/500 bills $0.50
- A full business phone stack — voicemail, fax, and team video aren’t the product
- Multiple locations/personas typically mean multiple agents, each at full plan price
READ BEFORE YOU BUY
The gotchas in
the Goodcall math.
Your call history expires on the lower tiers
Starter retains call and customer details for 7 days, Growth for 30. If a customer calls in March and again in June, the record of the first call is gone unless you’re on Scale. For service businesses, that history is effectively your CRM.
"Unlimited minutes" — but capped customers
The unlimited-minutes headline is real, but growth is metered by unique callers: past your cap, every new customer who phones costs $0.50. It’s per-call billing shifted one level up — a marketing blitz that doubles new callers doubles the meter.
Per agent multiplies
Pricing is per AI agent. A second line, a second location, or a distinctly different call flow can mean a second agent at another $79–$249/mo.
WHEN GOODCALL IS WORTH IT
Goodcall is worth it if you want to visually build complex call logic yourself — the no-code flow builder is genuinely good — and your calls come mostly from a stable base of repeat customers, where unique-caller caps rarely bite and unlimited minutes shine. Scale-tier buyers who need 25 flows and big teams get real value.
THE COMPARISON
Goodcall vs PhoneMachine.
| Goodcall | PhoneMachine | |
|---|---|---|
| Billing unit | Per agent + per unique customer over cap | Starter $49/month: 75 calls; Business $99/month: 200 calls; Pro quoted |
| Entry price | $79/mo ($66 annual) | Starter $49/month: 75 calls; Business $99/month: 200 calls; Pro quoted |
| Call records retention | 7 days / 30 days / unlimited by tier | Kept on every plan |
| New-customer growth | $0.50 per unique caller past cap | Never billed for inbound volume |
| Two-way texting inbox | SMS workflows | Included inbox and call records; outbound automation on Business Pro (contact us) |
| Bilingual English + Spanish | Multi-language support | ✓ included on every plan |
| Free trial | ✓ | Sign up online in minutes |
PhoneMachine — the flat-rate side of the table
- Starter: $49/month — 75 answered calls, 100 SMS segments, 2 team members, 1 number
- Business: $99/month — 200 answered calls, 300 SMS segments, 5 team members, 2 numbers
- Business Pro: contact us for power dialing, outbound campaigns and larger allowances
- Additional answered calls: $0.50 each; additional SMS segments: $0.03 each
- Additional standard numbers: $5/month; carrier registration and campaign fees separate at cost
- Sign up online in minutes. Existing subscriptions retain their terms.
Want the deeper head-to-head?
This page covers what Goodcall costs. The full feature-by-feature comparison — who answers, texting, booking, transfers, and switching steps — lives on the alternative page.
Goodcall vs PhoneMachine →FAIR QUESTIONS
Goodcall pricing, asked plainly.
How much does Goodcall cost per month?
As of July 2026: Starter $79/mo, Growth $129/mo, Scale $249/mo — per AI agent, with 15% off on annual billing ($66/$108/$208). All tiers include unlimited minutes; they differ on unique-customer caps (100/250/500), logic flows, team size, and data retention.
What is Goodcall’s overage fee?
Goodcall bills $0.50 per unique customer beyond your tier’s monthly cap (100 on Starter, 250 on Growth, 500 on Scale). Minutes themselves are unlimited on every tier.
Does Goodcall delete call records?
Retention is tiered: Starter keeps call and customer data for 7 days, Growth for 30 days, and Scale indefinitely — per their published pricing as of July 11, 2026. If long-term call history matters, factor the Scale price ($249/mo) into the comparison.
What’s a flat-rate alternative to Goodcall?
PhoneMachine Starter is $49/month for 75 answered calls, 100 SMS segments, 2 team members and 1 number. Business is $99/month for 200 calls, 300 SMS segments, 5 team members and 2 numbers. Additional calls are $0.50 and SMS segments are $0.03. Business Pro, including power dialing and outbound campaigns, is quoted. Carrier registration and campaign fees are separate at cost.
THE ONLY DEMO THAT MATTERS
Hear the flat-rate alternative answer.
7-day free trial · cancel anytime · keep your number